BPMN 2.0 Master Guide: Learn Process Modeling from Scratch

Create your First Process Models with simplicity. Includes Real-World business cases and exercises!

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Course in English

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Teacher: Jesus Planas

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Description

In this course you will learn how to model business processes using the BPMN 2.0 notation.

We will begin with the basics and gradually move towards the most complex teachings.

The skills and knowledge acquired through this course will allow you to model any existing business process, as well as create completely new process models.

To explain the lessons we will use the Bizagi Process Modeler software, because it is free and easy to use. However, the learning you will get is fully compatible with any other process modeling software you choose to use.

Throughout the course you will have the opportunity to measure your learning through case studies and short quizzes.

This course is continually updated with new readings and materials, and I am here to answer any questions you may have.

I can't wait to see your progress!

Sincerely,

Jesus Planas

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Objectives

Model any Real-World Business Processes easily!
Learn how to use Events, Tasks and Gateways
Understand how to use Pools, Lines and Phases (Swimlanes)
Include Artifacts and Data to enrich the Flowchart
Learn how to add Reusable, Expanded, and Collapsed Subprocesses
Use Sequence Flow, Message Flow and Associations (connectors)
Run Process Simulations and "What If Analysis" to Evaluate their Performance
Learn how to use a Free-Download and Easy BPMN 2.0 modeler

Instructional level

Introductory

Requirements

No prior knowledge required.

Who should take this online course

People who want to learn BPMN 2.0 from scratch

People who want to start their career in Process Analysis

People who want to refresh his or her knowledge in BPMN 2.0

People who want to improve their skills and abilities in BPMN 2.0

People who want to learn process modeling under BPMN notation to apply it in their profession.

People who want to learn how to model and optimize business processes

Chapter 1: Introduction to the Course
- 1 Welcome to the Course 02:13 min
  
  DescriptionExplanation of the overall courses approach and learning objectives. The student will understand exactly the skills and competences that will develop throughout the training program.
- 2 Bizagi as a Platform for Process Modeling 06:19 min
  
  DescriptionPresentation of the Bizagi Process Modeler platform as a modern, efficient and free option for process modeling.
- 3 Download and Installation of Bizagi 03:04 min
  
  DescriptionDetailed explanation to properly download and install the Bizagi process modeling platform. The student will have the program installed on his computer and will be able to use in order to practice the skills that will be obtained in later lessons.
- 4 User Interface Components 03:54 min
  
  DescriptionOverview of the five components of Bizagi´s interface: 1) Toolbar 2) Ribbon Options 3) Pallet 4) Properties 5) View. The students will know the visual location of each component within the interface.
Chapter 2: BPMN: Fundamentals, Terminology and Notation
- 1 Events 05:30 min
  1
  
  DescriptionDescription of the variety of events for this category: start event, boundary event and end event. The student will learn how to discern the type of event that is most appropriate to mark the beginning and end of the process, as well as boundary events that are part of the flow of activities as well.
- 2 Tasks 04:31 min
  1
  
  DescriptionDescription of the ten (10) types of tasks and their differences. The student will be able to select the specific type of task that best describes a particular process in order to avoid always using the same one (usually the simple task).
- 3 Gateways 04:23 min
  1
  
  DescriptionDescription of the types of gateways. The student will gain the skills to incorporate gates accurately, depending on the appearance of decision nodes throughout the process.
- 4 Case Study: Preventive Maintenance Process 08:03 min
  
  DescriptionComplete development of the workflow of a Preventive Maintenance process. The student will be able to integrate the skills related to the events, tasks and gates, to see them reflected in the description of a real process.
- 5 Quiz N°1
- 6 Sequence Flow, Message Flow and Associations 05:14 min
  
  DescriptionDescription of the connector and their proper use within the process diagram. The student will learn to distinguish the appropriate use of each connector depending on the nature of the modeled process.
- 7 Quiz N°2
- 8 Pools, Lines and Phases 06:19 min
  
  DescriptionExplanation of the use of pools, lines and phases within the process diagram. The student will learn to segment the tasks of a process model according to the number of roles or actors involved in its execution and will identify the moments where it is appropriate to divide the process flow in phases.
- 9 Quiz N°3
- 10 Artifacts and Data 09:07 min
  
  DescriptionExplanation of the types of artifacts and data objects. The student will gain additional knowledge that will allow him to add greater conceptual richness to his process models.
- 11 Quiz N°4
- 12 Sub-Processes : Definition and Use 08:19 min
  
  DescriptionExplanation of the "sub-process" notion and its fundamental attributes. Difference with the concept of simple tasks. The student will be able to incorporate sub-processes within their process models.
- 13 Reusable, Expanded, and Collapsed Subprocesses 10:48 min
  
  DescriptionDifferences between Reusable, Expanded, and Collapsed sub processes. Explanation of their proper use according to the characteristics and nature of the modeled process. The student will be able to select the type of sub process that best suits his model, adding a differential that will remark its value in comparison to similar process diagrams with less detail.
- 14 Quiz N°5
Chapter 3: Process Modeling and Management Tools
- 1 Process Flow: Inputs - Activities - Outputs 04:51 min
  
  DescriptionExplanation of input-activity-output logic that supposes the foundation of any process. The student will understand how the inputs of a process are transformed by a set of related tasks that aims to generate outputs that satisfy the needs of the beneficiary of a process.
- 2 Principles of Process Modeling 04:46 min
  
  DescriptionExtension of the "Modeling of Processes" notion, presentation of the key principles for a good process modeling. The student will learn the fundamentals to make appropriate process models.
- 3 Element´s Properties 08:05 min
  
  DescriptionExplore the various options offered by element properties. The student will know how to add concise and complementary information for each element that is part of the process flow without visually saturating the main diagram.
- 4 Diagram´s Properties 07:32 min
  
  DescriptionExplanation of the location and functions of the diagram properties. The student will be able to edit this section correctly in order to incorporate key information that allows the stakeholders of the process to understand it better.
- 5 Collaborative Processes 04:39 min
  
  DescriptionExplanation of the notion of "collaborative diagrams" and the appropriate way to relate them within the same process, respecting the BPM guidelines.
- 6 Import and Export 04:34 min
  
  DescriptionExplanation of the "import" and "export" options. The student will acquire a powerful tool that will allow to take advantage of external BPM information and import his own diagrams, files or BPM elements into compatible formats for other programs or formats.
- 7 Publish Documentation 06:26 min
  
  DescriptionDescription of the procedure for converting process diagram information into publishable formats (Word, HTML, among others).
- 8 Case Study: Hotel Room Reservation 03:18 min
  
  DescriptionDevelopment from scratch of a traditional hotel reservation process. The student will distinguish the elements of the BPMN notation reflected in the development of the case, while strengthening his learning.
- 9 Best BPMN Practices 04:21 min
  
  DescriptionExtension of the "Modeling of Processes" notion, presentation of the key principles for a good process modeling. The student will learn the fundamentals to make appropriate process models.
Chapter 4: Practical Exercises
- 1 Exercise #1: Request for a Medical Appointment 04:14 min
  
  DescriptionInstructions concerning the exercise "Request for Medical Appointment". The student will have the opportunity to perform the modeling of the process from scratch and practice the knowledge acquired. At the end of the video a proposal of response is included suggested by the instructor to compare the results.
- 2 Exercise #2: Staff´s Recruitment and Selection 05:58 min
  
  DescriptionInstructions concerning the exercise "Staff Recruitment and selection". The student will have the opportunity to perform the modeling of the process from scratch and practice the knowledge acquired. At the end of the video a proposal of response is included suggested by the instructor to compare the results.
- 3 Exercise #3: Bank Credit Evaluation 04:43 min
  
  DescriptionInstructions concerning the exercise "Bank credit evaluation". The student will have the opportunity to perform the modeling of the process from scratch and practice the knowledge acquired. At the end of the video a proposal of response is included suggested by the instructor to compare the results.
Chapter 5: Process Simulations
- 1 Simulations 09:50 min
  
  DescriptionIntroduction to the simulations of processes in Bizagi. This option allows to evaluate the performance of a model with different hypothetical configurations of resources (time, money and people) in order to identify the degree of fulfillment of a business requirements, eliminate bottlenecks, avoid over-utilization of resources and optimizing system´s performance.
- 2 "What If" Analysis 07:12 min
  
  DescriptionExplanation of What If analysis as a powerful methodology to evaluate the impact of business decisions (modifications, changes, improvements) under real conditions and in a risk-free environment. The student will learn to define test scenarios to evaluate and predict the effects of decisions on the performance of a process.

The Teachlr

Jesus Planas

Consultor de Negocios y Facilitador de Aprendizaje

Hola, mi nombre es Jes�s. Soy Trader Profesional y Consultor de Negocios con m�s de 10 a�os de experiencia asesorando a empresas p�blicas y privadas. Me apasiona ense�ar y quiero compartir todos mis conocimientos contigo. Mi objetivo es crear cursos con alto nivel de calidad, en los que adquieras las competencias t�cnicas que permitan expandir tus oportunidades de desarrollo profesional. Deseo que hagamos equipo y aprendamos juntos. Quiero verte progresar y alcanzar tus metas.