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Jennifer Hancock

Founder: Humanist Learning Systems

Bio
Jennifer Hancock is the author of several best selling books and the founder of Humanist Learning Systems where she offers online personal and professional development programs. What makes her unique is that she teaches humanistic approaches grounded in dignity and compassion coupled with science based behavioral modification techniques to create positive workplace cultures that eliminate unwanted behaviors like bullying, harassment and discrimination while positively reinforcing the behavior
City, Country
Manatee County FL, United States
Skills
behavioral pscychologyoperant conditioninghumanismbullyingharassmenteeolife skillsparenting
Interests
AcademicPersonal DevelopmentTeacher TrainingLifestyleOffice Productivity
Professional Experience
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Humanist Learning Systems Founder 2013 - 2021
Education
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BA Cognitive Linguistics University of Hawaii at Manoa 1984 - 1987
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    The 7 Sins of Staff Management

    There is a common misconception about management. The role of a manager is not to dictate from on high the work that needs to be done. That is top down management. A top down manager manages in an egotistic way. They are the boss, the employees are to do what they say. When this fails, they resort to bullying and when that fails to get the work done, they blame their employees for their own management failures. Your employees are human. Most of them want to do good work, get paid well for their time and they want to work with good people. When they fail, it’s almost always because their managers failed them. This 25 minute program will discuss 7 of the most common reasons why employees fail and what their managers can do to help them succeed.

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    0ReviewsTeacher: Jennifer Hancock
    Price:$3.99
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    How to Win Arguments By Not Arguing

    We humans rarely agree. We argue and debate and nothing ever seems to be resolved. Wouldn’t it be nice if you could cut through the clutter and create consensus for your ideas and proposals? Of course it would. But to get there, you have to stop arguing and start asking questions. In this program, author and Humanist Jennifer Hancock will discuss recent research on how ideas are formed and changed to help you learn how to more effectively persuade people to your point of view. Understanding why and how to turn conversations around using Socratic questioning techniques will help you frame the underlying moral debate to your advantage. Includes: 3 video lectures Transcripts Amount of time required to complete program: ~50 minutes Learning how to persuade and influence people is an essential life skill. Learning how to influence people without being a jerk is priceless. If you want to learn how to win arguments by not arguing, take this course.

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    0ReviewsTeacher: Jennifer Hancock
    Price:$6.99
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    How to handle cranky customer problems

    Without customers, we don’t have a business. But what can or should we do if one of our customers is cranky? Learn why people behave how they do and how you can respond so that you can be happier and more effectively help solve your customer’s problems without getting drawn into their drama, whatever that is. This program is based on behavioral psychology and discusses how your responses impact your customer so that you can choose a response that will help you stand your ground while still being compassionate about your customer’s problem. This is especially useful if you are an entrepreneur and your customers The goal of this program is to help you learn how to use the science of behavior to respond professionally even in situations where the people around you are freaking out. This course consists of several video lessons & a transcript of the lecture. It takes a little more than 45 minutes to complete.  If you want to learn how to not get drawn into other people’s drama and improve outcomes for yourself and your customers, take this course. 

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    0ReviewsTeacher: Jennifer Hancock
    Price:$3.99
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    Creating a Sexual Harassment Training that Actually Works

    Federal law prohibits sexual harassment in the workplace. The EEOC encourages all employers to take steps necessary to prevent sexual harassment from occurring. One of the main ways employers try to help is through sexual harassment training programs. In this course, we will discuss how to create sexual harassment training that will actually work. What will you learn in this course? Why tackle sexual harassment (federal law and ethical considerations)What is sexual harassment and how does it related to other forms of harassmentRealistic expectations for your training programWhat it takes to actually end harassment in the workplace

    11000
    1ReviewsTeacher: Jennifer Hancock
    Price:Free
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    The Science of Change

    The job of a coach or a manager, is to help someone who is rational and wants to change, learn how to actually do that by helping them to overcome their instinctual responses so that they can change. The science of how behaviors are shaped and molded, behavioral conditioning techniques known as operant conditioning, is really useful knowledge for a coach or manager. This course explores the science of how behaviors are changed and how we can use that to help the people we mentor and coach to actually change their behavior so they can succeed in whatever it is they want to do. The course consists of a set of video lesson with lecture notes for reference. Take this course if you are a life coach or mentor looking to improve your knowledge and skills so that you can more effectively help your clients and the people you mentor.

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    3ReviewsTeacher: Jennifer Hancock
    Price:Free