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Naveed Tauheed

Network Consultant

Bio
AWS Solution Architect, Azure Administrator, GCP Quest by Qwiklabs, CCIE Written, CCVP, CCNA, Cisco Unified Contact Centre Express Specialist, Cisco Unity Connection Specialist, with more than 14 years of experience in managing VoIP, Networking; System Administration; Helpdesk Management, Technical Support and Project Execution. Experience in setting up and managing VoIP, wide area networks and administering network devices.
City, Country
Delhi, India
Skills
cisco uccxcisco contact center expressCisco Technologiescisco contact center enterprisecisco ucce
Interests
AcademicPersonal DevelopmentTeacher TrainingIT & SoftwareHealth and Fitness
Professional Experience
No information
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    Cisco Unified Contact Center Express Administrator

    I am excited to see that you have started your journey towards learning how to build a contact center based on Cisco Unified Contact Center Express Server. Cisco Unified Contact Center technologies provide powerful, agent-based services that result in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services. It enables the effective management of inbound and outbound voice, email, web chat, and customer interactions. Please feel free to reach out to me if you have any questions or if you get stuck setting up a contact center environment.

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    0ReviewsTeacher: Naveed Tauheed
    Price:$100